


ISO 20000 Business Relationship Management Process Template
Marsoni
M251S
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Friday, May 29
ISO 20000 Business Relationship Management Process TemplateDescription: The Business Relationship Management Process (BRM) in ISO 20000 is a process that enables organizations to establish, maintain, and optimize the value of their relationships with customers and other stakeholders. This process enables organizations to understand and meet the needs of their customers and other stakeholders while also helping them to identify opportunities and risks. The BRM process includes the following activities:
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